case studies

SmartHR Case Study: Digitizing HR Operations with Cloud-Based HRMS in Dubai Industry: Logistics and Warehousing Location: Jebel Ali, Dubai Workforce: 350+ staff across 4 sites The Challenge This logistics firm relied on outdated spreadsheets and disconnected tools for managing their growing workforce. The manual processing led to payroll delays, inconsistent attendance tracking, and limited visibility across departments. They also needed to comply with WPS payroll regulations in the UAE. The Solution: SmartHR Standard by Smart City Systems Smart City Systems implemented its end-to-end HRMS Dubai solution—SmartHR Standard—which included: A cloud-based HRMS solution UAE with centralized control A Mobile Attendance Application with geofencing An Employee Self Service Portal in English HR software versions A WPS-compliant payroll software UAE engine integrated with UAE labour law parameters Impact Payroll processing time reduced by 75% 100% WPS compliance and timely SIF file generation Real-time visibility of attendance and shift patterns Employee satisfaction rose by 60% due to faster and transparent processes