This SERVICE is provided by and is intended for use as is.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We collect personal data from our customers, who are the data controllers, for the purpose of providing HR SAAS services. The types of personal data we may collect include but are not limited to:
- Employee information (e.g., name, contact details, employment history)
- Financial information (e.g., salary, benefits)
- Attendance and leave records
- Performance evaluations
- Training records
- Log data (e.g., Internet Protocol (“IP”) address, Browser details, Operating system version)
We employ industry-standard security measures to safeguard personal data against unauthorized access, loss, or alteration. These measures include but are not limited to:
- Encryption of data in transit and at rest
- Access controls and user authentication mechanisms
- Regular data backups and disaster recovery procedures
- Ongoing monitoring and testing of our systems for vulnerabilities
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Upon termination of the customer's subscription, we securely delete or anonymize personal data in accordance with our data retention policy.
We do not sell, rent, or lease personal data to third parties. We may share personal data with our service providers who assist us in delivering HR SAAS services, subject to strict confidentiality obligations. For detail information on the delivery model for SmartHR SAAS refer the documentation provided in the link www.smartcitysystems.com/download/SN_DC_SPEC_2019.pdf. The SmartHR delivery model is subject to change at SCS’s discretion; however, SCS changes will not result in a material reduction in the level of protection provided for Customer data. In certain cases, personal data may be transferred to countries outside the jurisdiction of the data controller, subject to appropriate safeguards as required by applicable data protection laws or agreement shared with the SmartHR SAAS sign-up data controller.
We respect the rights of individuals regarding their personal data. Data subjects have the right to access, rectify, erase, and restrict the processing of their personal data. They also have the right to object to the processing and the right to data portability, where applicable. To exercise these rights, individuals should contact their respective data controllers, who will then work with us to address their requests.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
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